Access Violation Error

Step 1.

Close down program and restart the computer.

Step 2.

Open up Cashbook and if the error occurs again at the same spot please make a backup of your data, (i.e. File/Backup Data Files menu option)

Step 3.

Either: (a) Upload your backup to the Practical Systems Data Warehouse, then send an email to support@practicalsystems.com.au with an explanation of what you were doing when the error occurred and your data warehouse password.

NOTE that the data warehouse password is case sensitive

Or: (b) Attach the backup you have just created to an email and send it to Practical Systems with an explanation of what you were doing when the error occurred.

Article ID 164