"Access Violation" error
"Access Violation" Error
Step 1: Restart
Close down program and restart the computer
Step 2: Re-open and Backup
Open up Cashbook again, and if the error occurs again at the same spot make a backup of your data. ie. File/Backup Data Files menu option
Step 3: Contact Practical Systems Support
Either:
(a) Upload backup to the Practical Systems Data Warehouse, then send an email to support@practicalsystems.com.au with an explanation of what was being done in Cashbook when the error occurred. Remember to include the data warehouse password
(a) Upload backup to the Practical Systems Data Warehouse, then send an email to support@practicalsystems.com.au with an explanation of what was being done in Cashbook when the error occurred. Remember to include the data warehouse password
Please note that the data warehouse password is case sensitive
(b) Attach the backup to an email and send it to Practical Systems with an explanation of what was being done in Cashbook when the error occurred
Article ID 164