Aged Creditor Listing Report and Creditor Ledger Control Report are Out of Balance
Aged Creditor Listing Report and Creditor Ledger Control Report are out of Balance
Cashbook Platinum
The total amount in the Aged Creditors Listing report and the balance of the Creditors Ledger Control report should be the same.
If these reports do not balance, it most likely means that a Form type eg. TAX INVOICE, CREDIT NOTE, etc. for an invoice or invoices was not selected, or somehow removed when the invoice was created.
Step 1: Compare Reports
- When comparing the two reports, make sure to select the Report Type: Detailed, this will make identifying the missing invoice in the Creditors Ledger Control report easier
Once an invoice which is not appearing on the Creditors Ledger Control report has been found:
Click the Invoice tab
Click the invoice to highlight
Click Edit or, double-click on the invoice
Select a Form from the drop down menu
Click OK to save
Article ID CBP1326