Bank Feeds - processing Transfer transactions.
Bank Feeds - processing Transfer transactions
Why am I getting a message saying that the bank has been reconciled when I am trying to process a Transfer transaction?
This may occur when:
-
You have 2 or more bank accounts registered for PS Bank Feeds, and
-
The Transfer transaction is from one registered bank account to another, and
-
You have reconciled one of the bank accounts.
Solution: you need to 'Match' the transfer transaction in the second bank account:
-
Click on the
Match
tab.
-
Click on the
Find Matches
button.
-
Tick the
Matched
check box next to the Transfer transaction.
-
Click on the
OK
button
to save.
If the transfer transaction is not in the
Incoming Transaction details
list in the
Matched Transaction
window, then:
Article ID 1721