Bank Feeds - processing Transfer transactions

Bank Feeds - processing Transfer transactions

Bank Feeds - Processing Transfer Transactions


There are 3 reasons why the user may receive a message saying that the bank has been reconciled when trying to process a Transfer transaction, they are:

  1. There are 2 or more bank accounts registered for PS Bank Feeds
  2. The Transfer transaction is from one registered bank account to another
  3. One of the bank accounts has been reconciled
 
Solution: 'Match' the transfer transaction in the second bank account:
  • Click the Match tab
  • Click on Find Matches button
  • Tick the Matched check box next to the Transfer transaction
  • Click OK to save
 
If the transfer transaction is not in the Incoming Transaction details list in the Matched Transaction window, then:
  • Check to see if the transfer transaction in Cashbook has been entered correctly. i.e. It should be recorded as a Transfer transaction, not a Payment or a Receipt (deposit) transaction



Article ID 1721