Bank Reconciliation Problems

Bank Reconciliation Problems

Cashbook Standard / Connect

The Error 'Final balances do not reconcile!' when trying to reconcile bank accounts?


One possible cause is that the opening balance has been changed. To check the opening balance of that bank account:

Step 1. Select Bank Accounts Menu Option

  1. Click on the Setup > Opening Balances > Bank Accounts menu option


Step 2. Select the Correct Bank Account

  1. Select the correct Bank account by clicking on the drop down arrow.
  1. Check to see if the opening balance of that account is the same as what you entered when it was created or what it was set to at the beginning of the financial year.


Step 3. Correcting the Reconcile

If your opening balance is correct for its financial year then it's possible there are transactions that have not been entered or are incorrect.
You will have to go back to the Reconcile screen and clear all transactions by clicking on the  button.

Redo your reconciliation, checking very carefully that the amount you have entered for each transaction is the same amount as the corresponding entry in your bank statement.
For other tips, view Final balances do not reconcile to see how to unreconcile your accounts to then re-reconcile them.

Any further problems please do not hesitate to contact the support team at Practical Systems on 1800 624 688. 



Article ID 539