Emailing Invoices - Missing Text in PDF file

Emailing Invoices - Missing Text in PDF file

Emailing Invoices - Missing Text in PDF File

The standardized aspects of PDF are fairly universal however, there are some non-standard advancements that have been added to the format, both by Apple, Adobe, and others. If someone forgets to check the setting for embedding a specific font, then that font may not show up on a system that does not have it. 

To Fix this Problem:
  • Click on Debtors
  • Invoices menu option
  • Double click on the invoice to open
  • Click Print
  • Click on the PDF icon

viIn the Export to PDF window, make sure the Embedded fonts check box is ticked
vii. Click OK


viii. Save invoice to the appropriate file location
ix. Attach the saved pdf file to an email

 

 


Article ID 2063