"I/O" error.

"I/O" error

When trying to import or export a file and receiving an "I/O" error.

The message may have 103 (as shown below) or other numbers.

I/O error means input/output error and this occurs because the selected file you are trying to import/export is open elsewhere and cannot be read/written to at the same time by another program.

To resolve this error close the file you are trying to import and the program with which the file is opened.

For Example: If you are trying to import a bank statement and this error occurs it means you have the bank statement open outside of the cashbook program.

You need to close the bank statement and try to import it again.

If all else fails, try restarting Cashbook, or restart the computer and try Cashbook again.

Article ID 26